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You get the PDF report directly on your device.If it hasn't arrived, please check whether a PDF reader is installed on your device.
Some mobile devices, especially older ones, don't always have one installed.
Unfortunately, we can't say where a directly requested PDF report is saved,
because that location varies between the different devices you might use to request the report.
Web App
Please allow pop-up windows for www.tensana.app in your browser settings.
Browsers generally block pop-ups from websites by default.
A notification may appear, or you can manually allow the blocked pop-up on a case-by-case basis.
The procedure may vary between browsers,
but blocked windows are usually displayed at the top, next to the address bar.

