The confirmation email isn't coming through. What's going on?

Please first check your spam folder in your email account. Sometimes the email is mistakenly marked as spam.

If it's not there, please check that the email address you entered is correct. When you register in the app, you can open the registration form again and see the details you entered. Until your user account is confirmed via the email link, you can also make changes there and confirm again by tapping "Register." Then a new email will be sent to the updated address. Important: Only the most recently sent confirmation email is valid.

Note: If you automatically forward our emails from one inbox to another, the new provider may not accept the forwarded email for security reasons or may mark it as spam. Therefore, if possible, please use the email address where you actually want to receive our messages directly.

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