Cancel your Premium membership:


This form is exclusively for cancelling your Premium membership; questions cannot be answered.
Please send questions about your contract to support@tensana.app.

We are legally required to provide a form here for submitting a cancellation.
However, you can also cancel directly in the app under "User account/Manage user account" or by sending us a simple, informal email.

Please note:
For data security and privacy reasons, we do NOT store contract data on the servers for Tensana. We are therefore unable to immediately verify that the information provided is correct. However, we can only accept cancellations that contain correct information.

After submitting the form, you will be shown the information you provided. You will also receive this message by email.


Cancellation form:
Please complete all fields and click "Submit now". Fields marked with * are required.

Your name: *
Your email address: *
Your most recent invoice number from us: *
Your user number with us: (if known)
*
Reason for cancellation
(only for extraordinary cancellation):
Requested contract end date: *
I am human *
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